The Functional Hermit

musings from a homebody

Posts Tagged ‘macbook pro

I’m being laughed at

with 2 comments

I finally got my computer back and everything seems to be working…so far. Last time it took me a few days to realize something was wrong so I’m going to withhold judgment for a while.

One of the guys I work with came by, saw me typing on my computer and started laughing at me. I asked what was so funny and he remarked, “I always enjoy seeing a heroin junkie scoring a highball.”

I had no idea what he was talking about. He then explained that I was the junkie and my repaired laptop was the highball. Guess my dependence on technology is more obvious than I thought.

Advertisements

Written by the bee dub

November 13, 2008 at 4:21 pm

Posted in Daily Happenings

Tagged with , ,

Back To The Repair Shop

leave a comment »

My MacBook Pro has been acting weird since the last repair. The disc drive no longer works right, meaning playing DVD’s, CD’s, etc. is an iffy proposition.

So I drove about an hour south of town to the repair place and dropped it off. Looks like I’ll be without it for at least a few days. At least it’s still under warranty.

This is good in a way. I’m learning to be less dependent on it. But not by choice. One of these days I’ll be back to being a hermit with a fully functional connection to the outside world.

Written by the bee dub

November 11, 2008 at 11:35 am

Posted in Daily Happenings

Tagged with ,

Mild computer drama continues…

leave a comment »

Well I got everything working again. But then I noticed that my battery wasn’t lasting nearly as long as it did just a month or so ago. Checked some of the stats and the battery has lost about 40% of it’s capacity in that time. I can’t even play Call of Duty 4 for more than like 35 minutes before it loses power. That’s not a lot of time to save the world from evil terrorists.

Now I’m a huge fan of Apple and one of the reasons is that I’ve had really good experiences with their customer service. That’s not to say that it doesn’t take some polite perserverence though. Since my computer is about 15 months old, I knew it was going to be a challenge to get them to replace the battery. I did some looking around and found some articles on their site detailing that they’ve had some issues with batteries for my MacBook Pro. Then I called AppleCare.

I had to go through two people. The first had a very friendly demeanor but she ended up handing me off to someone else. The second guy was a little more to-the-point, and explained to me that loss of capacity is normal for a battery over time. We had some back and forth until I finally gave him the same stats the computer was giving me regarding the condition of my battery. That sort of stopped him and he put me on hold to do some research. He came back on and told me my battery’s condition was just beyond what they expect as far as deteriorating performance and they’d send me a new one.

For me, this goes in as a victory for the consumer. But that’s been my experience with Apple. Things may go wrong but they usually end up helping me out in the end. Considering that I’ve owned six of their laptops, one desktop, three iPods, two Apple Airports and an iPhone 3G, that makes me feel good about giving them my sometimes-hard-earned dollars.

It took me an hour on the phone and I think the key is to maintain a very pleasant, polite demeanor. They’re a lot more willing to help you that way. Not to say that I’ve always gotten what I’ve wanted from them. But what I have received from them as far as support and assistance when something goes wrong is probably a lot of the reason why I’ve successfully converted my brother and sister to Macs.

Always nice to start your Saturday with a mild victory like this…

Written by the bee dub

November 1, 2008 at 11:12 am

All systems normal

leave a comment »

Okay, got all the re-installs done and have slowly put everything back onto my computer. Took me about a day and three quarters, with breaks in-between to deal with other stuff. Tested out everything I could think of and it all works perfectly. The internet/firewall problems I was having are all gone.

I have to say that it’s nice to have my computer back, especially heading into the weekend. One thing I realized is that I think my graphics chip must have been bad.

They did a recall on my model of MacBook Pro because some of the graphic chips weren’t working right but I never thought I had any problems. About a day before the whole thing crashed out, I did notice that the game I like to play was playing very, very strangely. It was stuttering and not working well. The game is also probably the most graphics-intensive thing I do. The next day I tried to boot my computer but all I got was a dark screen.

I suspect that the chip was bad from the beginning because with the new chip in there, the game plays so much better. Everything is much faster and smoother. So that’s a big plus to come out of all this.

Now I can go back to bunker mode this weekend and depend on my computer to connect me to the outside world. Sadly, this will be a return to normalcy and I’m looking forward to it.

Written by the bee dub

October 31, 2008 at 1:29 pm

My baby’s back…sort of.

with 2 comments

Got my computer back on Tuesday! It’s almost perfect again…almost.

For some reason I’ve got all these problems connecting to the internet. So I’m going to Def-Con 1: wipe my computer clean and totally rebuild it. Should take about a day and a half. Not something I’m looking forward to at all. But it will be worth it to start fresh without any issues. I’m about halfway through installing everything right now.

Hopefully, all the problems will disappear once this is done. They better be.

Written by the bee dub

October 30, 2008 at 4:47 pm

The Non-Functioning Hermit

leave a comment »

My computer went dead on Thursday and it really opened my eyes to the embarrasing fact that I’m completely lost without it.

I never intended for this to happen but I pretty much do everything with my computer now. The computer and the internet are the biggest enablers for hermit-like behavior. They really minimize any need to leave the house.

It’s really dulled my enthusiasm for a lot of things, including blogging. I don’t have the usual software I use to get my photos ready for the web or pretty much any other thing I like to do for that matter.

About a month ago I bought Call of Duty 4: Modern Warfare and have gotten completely hooked. My hands are almost shaking from not being able to play.

On top of all this, I’ve had huge problems arranging for a repair. All my previous repairs have gone without a hitch but this time, different story. Basically, Apple will overnight you a box that you then use to overnight it back to them. They usually receive it, repair it and then overnight it back to you all on the same day. So the whole process usually takes four business days. Only DHL apparently lost the box they sent me which has brought the whole process to a halt.

In fact, DHL has given me a different story every time I’ve called and though it seems like they’re trying, I’ve sort of lost faith in the situation. Basically it sounds like the label on the box that was sent to me came off and they found the label stuck to some random package but have no idea where the box is. This has added several days to my computer downtime.

Today I sent it in to a local Apple authorized repair center instead. Looks like they’ll be able to turn the thing around fairly quickly. Hope so. I really don’t feel like myself without my computer. Not exactly something I’m proud of, yet I’m big enough to admit it.

Written by the bee dub

October 27, 2008 at 7:16 pm

%d bloggers like this: